Privacy Policy

1. Introduction

Prio3D ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Identification Information: Name, email address, phone number, billing address, and other details you provide when registering an account
• Farm Information: Details about your 3D printing farm, including printer specifications, production data, and usage statistics
• Technical Information: IP address, browser type, operating system, and usage data collected through cookies and analytics
• Payment Information: Credit card and billing details (processed securely through third-party payment processors)

3. Use of Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account
• Process transactions and send related information
• Email you regarding your account or order
• Improve our website and services
• Respond to your inquiries and provide customer support
• Monitor and analyze trends, usage, and activities
• Comply with legal obligations
• Prevent fraudulent transactions

4. Disclosure of Information

We may disclose your information in the following situations:

• By Law or to Protect Rights: If required by law or when we believe in good faith that disclosure is necessary to protect our rights or the rights of others
• Service Providers: To vendors, consultants, and other service providers who work for us and have agreed to maintain the confidentiality of the information
• Business Transfers: In connection with any merger, sale of company assets, or other business transaction

5. Security of Information

We implement appropriate technical and organizational measures designed to protect the security of personal information. However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or alert you when cookies are being sent. However, if you do not accept cookies, you may not be able to use portions of our Site.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Users can request deletion of their account at any time, subject to certain legal obligations.

9. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Data portability (where applicable)

10. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: privacy@prio3d.com
• Address: Prio3D, Inc., [Your Address]

12. Policy Changes

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date of this Privacy Policy. Your continued use of our Services following the posting of revised Privacy Policy means that you accept and agree to the changes.